Privacy Policy

Information We Collect

Below are the types of information we collect when you visit our website, place orders, provide order descriptions, sign up, or log in. But before you proceed, please note the following crucial data sharing aspects relevant to our website:

  1. Sharing personal information such as email address, phone number, or other contact information violates our Terms & Conditions. We're not responsible for any consequences caused by sharing your personal information with experts.
  2. If you must share personal details that are crucial to the order, only provide them to the Expert after they have been hired or contact Support for assistance.

Types of Information

  • Your contact details such as your name, email address, phone number, links to social media accounts you used to register, and, in some cases, your billing address.
  • Your order details, including all the information you mention when you fill out the order form, as well as your payment details when you proceed to the payment stage of the ordering process. The same applies to the information shared with the Expert via chatbox and the instructions for the assignment.
  • The details of your visit to our website include the information collected by our server automatically, e.g., the access time, the browser type and operating system, IP address, location, etc.
  • The details of our communication include any information you provide us with when you contact our customer support team to ask questions, solve any possible problems, or give feedback.
  • We do not collect, process, or store your payment card details or other payment-related information on our Platform.

How We Use Your Information

Below are typical examples of how we might use the information we collected from you:

  • To get in contact with you, get feedback, and improve our service. This includes the ordering process, user experience, website layout, and customer support matters.
  • To handle the transaction processing. Please note that your information will not be sold, exchanged, or transferred by any means to other companies for any reason except for providing you with the services or products that you purchased.
  • To send informational emails, which include information about our company’s updates, new website features, related services or products, as well as information about the processing of your order. For example, we will notify you once the order surpasses a certain completion stage and proceeds to the next.
  • For verification purposes, as well as for checking the quality of the services provided and calculating the refund amount if necessary.

Personal Data Deletion Request

To delete data that has been collected on the website, you need to fill out the Personal Data Deletion Request and send it to this email: [email protected]. In the request, you must state your full legal name, address, phone number, and email that you used to sign up to the website to identify your account. You must also provide a reason why you want your data deleted and list the information that you are specifically aware of is being processed and retained by the Company. If you wish for all the data to be deleted from the system, please state so in the official letter as well.


All users can choose to be notified by their browsers about each time a cookie file is sent. Also, they can turn off the cookies via browser settings. Please note that disabling cookies may affect or limit some features and functions on our website. You will be able to place orders regardless of the cookies policies’ settings.

We use cookies only to analyze traffic, demographics, customer activity on the website, etc. It helps us research the market and increase the quality of our service here at Additionally, we use cookies to understand and remember your preferences for your future visits.

If you have already agreed to cookies on our website and want to change or disable them, please use the following instructions for your browser.

  1. Safari
  2. Google Chrome
  3. Microsoft Edge
  4. Firefox
  5. Opera

Third Parties never shares, sells, or transfers your personal information to outside parties. However, this does not include the third parties we cooperate with to run our website and provide you with the services or products you order online. Please note that such cooperation is possible only if those parties also agree to never share, sell, or transfer any information about our customers and visitors that they receive from us.

Changes and Developments

Securing the best ordering experience for you is our highest priority. Therefore we constantly improve our website’s design and functionality, the quality of our services, and the comfort and security of our terms and conditions.

In some cases, we will not notify you of minor policy or feature changes. If you are worried about the way your private information is used, we recommend you check the Privacy Policy page from time to time to keep up with the most recent updates.

We also encourage you to be cautious and use all the possible means of protection to avoid becoming a victim of cybercrime. Specifically, you should not communicate your private details when chatting with your Expert and log out of your account whenever you connect to public networks or use devices that you share with other people.

If you have any questions about our Privacy Policy, you are welcome to contact us at any time.